How is the luxury furniture sector adapting to e-commerce?

The luxury furniture market, a highly competitive sector, is undergoing a significant transformation in the digital age. Two iconic brands stand out for their influence on this industry.

Roche Bobois

Roche Bobois, an undisputed benchmark in the world of high-end furniture, is renowned for its blend of contemporary elegance and creativity. Their online presence has grown over the years, consolidating their status as a leader in luxury furniture.

B&B Italia

B&B Italia embodies the union of Italian design and innovation. Their innovative approach to online sales has attracted a new generation of customers, while preserving tradition and excellence.

Data on the growth of e-commerce in the luxury furniture sector

E-commerce has grown exponentially in the luxury furniture sector in recent years. According to data from the Online Commerce Research Institute, online sales of high-end furniture will increase by 35% in 2022 compared with the previous year, exceeding even the most optimistic forecasts.

This trend reflects a shift in consumer buying habits, with consumers increasingly favouring the convenience and diversity offered by online platforms.

The importance of customisation in the high-end furniture buying process

In a market where uniqueness and refinement are paramount, the importance of customisation cannot be underestimated. Luxury furniture buyers are looking for unique pieces that reflect their style and personality.

Roche Bobois has understood this demand perfectly, offering unrivalled customisation options. Customers can choose from a multitude of materials, finishes and sizes to create a piece that matches their most demanding desires.

B&B Italia, for its part, offers a personalised experience through virtual design advice, using the expertise of its advisors to guide customers in their choices.

What are the logistics solutions for selling luxury furniture online?

Logistics is a key element in the success of online sales of luxury furniture. Two solutions stand out in this area.

Logistics partners

Working closely with trusted logistics partners specialising in the delivery of high-value furniture has greatly helped luxury furniture brands to go digital. Companies like UPS White Glove Service ensure secure transport, expert handling and accurate tracking of orders, guaranteeing customer satisfaction.

Virtual showrooms

Virtual showrooms also allow customers to view products in 3D before they buy. This approach reduces the perceived risk associated with online purchasing and fosters customer confidence. IKEA has successfully implemented this strategy, allowing luxury furniture buyers to virtually explore their products before placing an order.

The luxury furniture sector is evolving to meet changing consumer expectations, harnessing the power of e-commerce while preserving the values and authenticity for which it is renowned. Leading brands, such as Roche Bobois and B&B Italia, are playing a crucial role in this transformation, offering high quality personalised products and rethinking logistics solutions for an exceptional online shopping experience. Logistics solutions such as UPS White Glove Service and virtual showrooms like IKEA show that the future of luxury furniture is inextricably linked to innovation and adaptation to the needs of the modern consumer.